9-1-1 service in Chilliwack, Abbotsford could be interrupted, as Telus cites cable damage
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CHILLIWACK/ABBOTSFORD/VANCOUVER – Emergency Info BC, part of the provincial government, says Telus is currently experiencing a disruption Friday that may impact customers’ ability to call 9-1-1 in parts of Chilliwack, Abbotsford and Vancouver.
According to a brief post on X/Twitter, EmergencyInfoBC wrote the following on Friday, Oct. 30: “Telus is currently experiencing a disruption, impacting mobile devices, which may affect your ability to reach emergency (911) services in parts of #Chilliwack, #Vancouver & #Abbotsford.”
Emergency Info BC says there is 9-1-1 wireless fallback coverage provided by an alternate carrier in this region, but it’s advising customers that if 9-1-1 service isn’t working, people should seek help from others and go to the nearest emergency service.
On its website, Telus says suspected cable damage is impacting Telus home phone and 9-1-1 landline. The outage, which is under investigation, began at 12:54 a.m. on Friday, Oct. 30. The cause is under investigation.
