Telus service outage in Chilliwack surpasses 24-hour mark due to cable theft
CHILLIWACK — A service outage affecting Telus customers in Ryder Lake, parts of Eastern Hillsides and the Chilliwack River Valley has lasted for over 24 hours.
The Vancouver-based company is reporting on its website that Telus-related services are currently experiencing a disruption impacting mobile devices and landline phones. More specifically, the affected services consist of Telus cell phone voice, data and text; Telus internet and home phone service; Optik TV and Pik TV. and 911 landline.
The service outage began at 1:29 p.m. Tuesday, Oct. 22 and continues as of 1:49 p.m. Wednesday. The company wrote in its most recent update that service restoration efforts continue, and there is currently no estimated time of restoration.