Image: FortisBC / FortisBC says residential gas bills could see an average increase of about $14.25 per month starting January 1, based on a monthly consumption of roughly 7.5 gigajoules.
FortisBC

FortisBC customers to see 17.5% average increase in monthly gas bills starting Jan. 1

Dec 9, 2024 | 11:47 AM

SURREY — FortisBC says residential gas bills could see an average increase of about $14.25 per month starting January 1, based on a monthly consumption of roughly 7.5 gigajoules.

According to a news release dated Dec. 6 on its website, FortisBC says the price hike marks the first rate increase by the company since 2022 since overall gas rates fell in both 2023 and 2024 for most customers. The company argues the upcoming price increase will enable FortisBC to pursue necessary system improvements and long-term investments so that customers have reliable energy when they need it.

“As a critical energy provider regulated by the British Columbia Utilities Commission (BCUC), FortisBC reviews its delivery and storage and transport rates each year and its cost of gas rate each quarter with the BCUC,” FortisBC said in a statement. “This is done to help ensure the rates charged to customers appropriately recover the costs related to delivering energy safely and reliably. There is no mark up on the cost of gas; customers pay what FortisBC pays.”

FortisBC says it has received approval from the BCUC for its gas rates, which will result in an overall increase of 17.5 per cent for the average residential customer. These rates are approved on an interim basis. The BCUC is also in the process of reviewing FortisBC’s 2025 to 2027 Rate Setting Framework, which could affect final rates. A decision is expected in the first half of 2025. FortisBC expects to apply for permanent rates later in 2025.

“We understand that rate changes may be difficult for some of our customers, and we want to assure you that these rate adjustments are aimed at better serving your energy needs.” said Michelle Carman, vice president of customer service and external communications. “If you have any questions about your bill, please don’t hesitate to reach out to us. Our dedicated customer service team is here to support you with energy-saving tips and tools available online, answer any billing questions and offer personalized solutions that fit your needs.”

FortisBC says it operates efficiently to help keep rates as low as possible, but states increases are sometimes needed to ensure its gas system remains safe and reliable.

The 2025 rates include investments in a number of approved and completed projects needed to support the safe and reliable delivery of energy, including the Inland Gas Upgrades, Gibsons Capacity Upgrade, Coastal Transmission System Transmission Integrity Management Capabilities and the Pattullo Gas Line Replacement projects.

To help reduce costs for its customers, FortisBC buys gas in the summer when prices are lower and stores it so that lower-cost gas is available to customers in winter months when they need it. In addition, FortisBC sells any surplus gas back to the market to further offset costs and passes those savings on to its customers.

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