Image: Fraser Valley Health Care Foundation / Clinical staff at Abbotsford Regional Hospital (pictured) now have Vocera technology that changes the way clinical health care teams communicate. Julie Dhaliwal, director of clinical operations at Abbotsford Regional Hospital, says the new technology promotes much better coordination among staff and allows for in-the-moment planning, calls for support to other team members and overall increased efficiency. 

By Mike Vanden Bosch

Abbotsford Regional Hospital

Abbotsford Hospital upgrades clinical communication among staff with new technology

Feb 22, 2024 | 2:32 PM

ABBOTSFORD — Patient-centred care embodies the objective among clinical staff at Abbotsford Regional Hospital.

During the height of the COVID-19 pandemic, it became clear to clinical staff that the hospital needed to expedite communication and facilitate enhanced coordination in order to provide seamless care to patients.

According to a news release from the Fraser Valley Health Care Foundation this week, pagers used in years past would enable staff to receive notifications with a tedious number of things to process.

Those days are long gone.

The health care foundation now says new Vocera technology has forever changed the way care teams communicate. Julie Dhaliwal, director of clinical operations at Abbotsford Regional Hospital, says the new technology promotes much better coordination among staff.

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“This system allows for in-the-moment planning, calls for support to other team members and overall increased efficiency,” she said.

The hands-free technology allows staff to call one another immediately through the Vocera badges as visualized in the photo attached to this story, thereby enhancing communication especially in the emergency department.

“Our team members have immediately noticed the value in their day-to-day work, and we couldn’t be more appreciative to have received this through the generous donations from our communities to support health care teams to take care of patients and families,” Dhaliwal said.

The Fraser Valley Health Care Foundation raises funds for vital equipment and programs funded or endorsed by the Fraser Health Authority. They serve the communities of Abbotsford, Mission, Chilliwack, Hope, Agassiz and Harrison Hot Springs.

Fraser Valley Health Care Foundation relies on gifts to strengthen the organization and provide an investment for future health care and wellness. To support projects like this one, please contact Lakhbir Jassal at 778-552-5117 or by email at Lakhbir.Jassal@fraserhealth.ca.